Returns & Refunds

We back every order with a 30-day money-back guarantee. If anything is wrong — wrong fit, damage in transit, or just changed your mind — you can return it.

30-day window

Returns are accepted within 30 days of delivery. Blades should be unused and in their original packaging unless the return is due to a fitment issue or transit damage.

Free return shipping when…

  • The blades don't fit your mower (fitment guarantee).
  • The parcel arrived damaged.
  • We shipped the wrong item.

For change-of-mind returns, the return shipping cost is yours.

How to start a return

  1. Email hello@nordicmow.com with your order number.
  2. We'll reply with return instructions as soon as possible.
  3. Drop the parcel at your local pickup point once you receive the details.
  4. Your refund is processed after we receive and inspect the return.

EU right of withdrawal

EU customers have a statutory 14-day cooling-off period under the Consumer Rights Directive. Our 30-day policy extends beyond that — you keep both.